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Deer Run on The Atlantic

Our Policies

These policies are here to ensure that all guests are comfortable and there are no "surprises" in store for you during your Deer Run stay. Please contact us if you have any questions regarding our policies.

Deposit
50% of the entire stay is due upon booking by cash or credit card (Visa/MC/Discover accepted). All balances are to be paid in full at time of check-in. No refunds are considered.

Rates / Payment
Rates subject to change during holidays or events. Visa/Mastercard/Discover and cash are accepted forms of payment. When a reservation is made within 14 days of arrival, the entire amount will be charged.

Minimum Stay
Minimum stay required, subject to change on holidays, during special events, or any other time.

Cancellations
We require two full weeks notice for all cancellations. If a reservation is canceled within 14 days, the entire stay will be charged to your credit card. Any cancellation outside of the 14-day policy will result in a charge equal to one-night stay.

Deer Run is not responsible for illness, family emergencies, early departures, or work conflicts. In the event of a weather disaster resulting in a mandatory evacuation set forth by local, State or Federal government, refunds will be issued for the balance of the intended stay. No refunds will be issued for inclement weather when no mandatory evacuation orders by government officials are in place.

As a very small lodge, we urge all guests to secure trip insurance upon booking, since we are unable to deviate from our cancellation policies. Trip insurance will save a lot of frustration in the event that a sudden emergency comes up and you need to cancel a reservation.

Check-in / Check-out
Check-in is between 2:00 PM and 6:00 PM. If you will arrive later than 6:00 PM, please notify the Innkeepers ahead of time. Check-out is 10:00 AM. 

Smoking / Vaping
Smoking, vaping, and e-cigarettes are not permitted anywhere on the premises.

Dietary Needs
Please advise the Innkeepers ahead of time if you have any specific dietary or medical needs and we will do our best to try to accommodate you, if possible.

Children
Deer Run is adults only (18 and older). Sorry, no children, no babies, no exceptions.

Boat Storage / Fishing
No on-site boat storage or parking, on-site boat washing facilities, or launch ramp is available.

Bait storage is not permitted anywhere at Deer Run. No fish, lobster or any "catch" cleaning or storage is permitted anywhere at Deer Run, including the beach, at any time.

No fishing on Deer Run property.

LGBTQ
Deer Run has always been LGBTQ friendly. This is a safe and nurturing space for EVERYONE. We are a bully-free establishment, and anyone in violation of our zero-tolerance standards will have their reservation terminated immediately without refund.

Our policies are firm. Violation of our policies results in an immediate request to leave, no refunds extended. By booking, you automatically agree to our policies.

We are committed to making our website ADA compliant.

Phone

305-872-2015

Address

1997 Long Beach Road
Big Pine Key, FL 33043

Rainbow

Email

stay@deerrunontheatlantic.com