A 2-night minimum is in place until further notice. No exceptions.
We continue to be pet friendly in Ocean #4 ONLY, however, we no longer will be providing enrichment toys for companion animals, and companion animals may not accompany guests into Coffee Bar. Also, please refer to our regular pet policies on our website. PETS MUST BE DECLARED AT TIME OF BOOKING RESERVATION.
If unwell, we will not be working or interacting with guests. No exceptions. This is how it’s always been here.
If a guest is ill, innkeepers must be notified immediately. Further actions will be as needed if a situation should arise.
SANITIZING AND CLEANING OF GUEST ROOMS:
As we have always done, a complete stripping of linens, blankets, and towels will be done. All laundry is done on-site in our high heat washer, which also has a steam feature if needed. We use TruEarth laundry strips at Deer Run. All laundry is dried in our dryer, never hung to air dry. Absolutely no linens are left behind in a room after checkout, all linens, sheets, towels, and all pillow encasements are laundered between guests. No “extra” blankets or towels are stored in rooms any longer, they are provided upon request as needed.
Rooms, private balconies (and balcony furniture) are thoroughly cleaned using hospital disinfectant between guests, including floors (both in the room and private balcony). Curtains are sprayed with virucide. Remotes are cleaned in the same manner. Any literature in rooms is fresh upon each check-in. Deer Run on the Atlantic has invested in a UVC Germicidal lamp as an even stronger beneficial precaution for our guests health and safety. Once the cleaning and sanitizing of a room is completed, the UVC Germicidal lamp will be placed and turned on for the appropriate time.
Cleaners meet or exceed the standards set by governing authorities regarding Covid19. We have gone through extensive efforts to source the most eco-friendly, low impact cleaners available to us. The names of products in use are available on request, as they have always been.
We have removed the following items in guest rooms until further notice: pens, notepads, guide books, novels, promotional materials, and any other non-essential paper literature.
There has never been, nor is there now, smoking or vaping allowed on our property.
Once a room is cleaned and sanitized, not even innkeepers will enter that room until guest check-in.
Guests must have a face-covering upon check-in. If you do not have one, you will be given one and must wear it during check in, during close interactions with other guests, during all interactions with innkeepers, and into the Coffee Bar for coffee and breakfast pickup. No self check-ins until further notice; no after-hours check-ins until further notice, no exceptions. We have expanded our regular check-in hours to 2p-8pm for added convenience. The full check-in procedure is provided upon arrival at our gate. Call in, you will receive a gate code, with instructions. Travelers are responsible for making sure flight times comport with Deer Run's regular check-in hours.
All reservations must be paid in full 7 Days PRIOR to arrival, through PayPal. Also, refer to our regular cancellation policy on our policies page.
SANITIZING, CLEANING AND USE OF COMMON AREAS
Common areas are cleaned and sanitized using the same products as used in guest rooms, and high contact points are cleaned multiple times daily.
Deer Run on the Atlantic has installed sanitizer dispensers throughout the inn for guests use.
The saltwater spa will be open, with protocols explained on check-in. Kayaks and bicycles are still available for use during your stay as well, protocols are explained upon check in.
The massage studio is closed until further notice.
Deer Run, and all amenities, are for registered guest use only. No exceptions.
BREAKFAST/FOOD SERVICE ITEMS:
Until further notice, our breakfast service is modified to be takeaway only (no table service), picked up in the morning at our Coffee Bar, to be enjoyed in your room, your personal balcony or any other area at Deer Run excluding our Coffee Bar Dining Area. Rest assured, we have sourced the most eco-friendly options available for all packaging to do our best to limit product afterlife impact. Breakfast is still a full breakfast.
Guests must wear masks during pickup, and when in the Coffee Bar.
The Coffee Bar will be open daily commencing 7 am, and close at 10 am. The Coffee Bar is stocked with compostable cups during this time. Guests must not congregate in the Coffee Bar. Beverages must be enjoyed out of the Coffee Bar Dining Area. That means, please get your coffee/tea and enjoy it in your room, on your own balcony, or outside while observing physical distancing practices.
Guests must wear masks during the time in the Coffee Bar.
The interior upstairs common area is closed until further notice. Our animals will not be making social visits on the veranda; the doors will remain closed. The tribe will miss you immensely, these measures are not permanent.
Masks must be worn upon check in, when dealing with innkeepers, when picking up breakfast, and when in the Coffee Bar. If you do not have one, one will be provided.
Masks are not required outside at Deer Run, this is optional for every guest.
Special Orders for add ons (ie: cakes, Key lime pies, cupcakes, etc) are available on a limited basis. Please inquire with Jen for availability prior to arrival, we do our best to accommodate.
The fabulous Made in Key West Yukatas, Keys scrub tops, and Key West flags are still available for purchase through the innkeepers, using PayPal on site.
Stream to Sea reef-safe sunblock is still available for purchase through the innkeepers, using PayPal on site.
Deer Run on the Atlantic has built our business on a sincere level of care and concern for our guests, and this, of course, remains our commitment. As a legally licensed bed and breakfast, we will be following CDC and AHLA recommendations as well as any additional protocols above and beyond instituted by us.
Persons not adhering to protocols in place by us, local, State and Federal agencies are subject to expulsion.
Reservations may be subject to mandatory cancellation upon any Executive Order precluding visitor stays set by local, State, or Federal governmental entities.
Our regular policies remain in effect which are published on our website in detail.
Deer Run on the Atlantic reserves the right to amend these policies and protocols at any given time as conditions merit without notice.